Following scheduled power maintenance by the electricity provider in the Finance Park area, the BOMRA (Regulatory Information Management System (BRIMS) experienced instability and service interruptions from Saturday, 17 October to Sunday, 18 October 2026. Full service was restored on Monday, 19 October 2026.
During this period, some transactions, submissions, or updates may not have been fully recorded. No data was lost or accessed without authorisation.
What you should do:
If you used BRIMS between 17 and 19 October, please log in and check that any payments, applications, status updates, or document uploads from that period appear correctly on your dashboard.
- Missing submissions or uploads: please resubmit them.
- Missing payments: please do not pay again. Send your proof of payment to the Help Desk and we will update your account.
Submissions affected by this outage that were due during this period will be accepted until 23rd October 2026.
If you notice any discrepancies or continue to experience problems, please contact our ICT Help Desk, which is prioritising queries related to this outage:
- Phone: +267 362 0933
- Email: helpdesk@bomra.co.bw
- Hours: [Monday–Friday, 07:30–16:30]
We apologise for the inconvenience and thank you for your patience and cooperation.
