Documents & Downloads
Access BoMRA’s regulations, guidelines, reports, and publications.
Leadership & Governance
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Board of Directors
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Executive Leadership
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Governance Framework
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Committees & Oversight
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Corporate Governance Reports
Strategy & Performance
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Strategic Plan
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Annual Performance Reports
Partnership & collaborations
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Overview
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Areas of collaboration
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Local partners
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Technical partners
Transparency & Accountability
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Service Charter
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Access to Information
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InformationI Policies & Standards
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Ethics & Integrity Risk & Complianc CSR
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Charter
Organisation
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Organisational Structure
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Executive Management
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Staff Development
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Corporate Culture
Lesotho Health Minister Leads Delegation on Benchmarking Visit to BoMRA
The Botswana Medicines Regulatory Authority (BoMRA) is privileged to host a high-level...
Read Full ArticleAdverse Drug Reactions
BOCRA regulates four key communications sectors in Botswana.
- Adverse Drug Reactions
Registers
BOCRA regulates four key communications sectors in Botswana.
Forms
BOCRA regulates four key communications sectors in Botswana.
Clinical Trials Forms
BOCRA regulates four key communications sectors in Botswana.
Guidelines & Manuals
BOCRA regulates four key communications sectors in Botswana.
Fees
BOCRA regulates four key communications sectors in Botswana.
MRSA 2025 Regulations
BOCRA regulates four key communications sectors in Botswana.
Publications
BOCRA regulates four key communications sectors in Botswana.
Policies
BOCRA regulates four key communications sectors in Botswana.
Botswana Communications Regulatory Authority
Regulating Communications for a Connected Botswana
Your gateway to telecommunications, broadcasting, postal and internet regulation — transparent, accessible, and citizen-centred.
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Licensing Portal
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Licensing Portal
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Licensing Portal
How Can We Help You Today?
Quick Links:
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File a Complaint
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Type Approval
Regulation
Regulatory Areas
BOCRA regulates key communications sectors in Botswana.
Telecommunications
Regulation of voice, data, and mobile network services across Botswana.
Services
Regulatory Services
BOCRA regulates key communications sectors in Botswana.
Submit a Complaint
Report telecom, internet, or postal service issues quickly.
What You’ll Need
- Your ID or account number
- Description of the issue
- Operator name
- Date of incident
Consumer Rights
Know and exercise your rights as a telecom consumer.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
Consumer Guides
Know and exercise your rights as a telecom consumer.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
Consumer Rights
Know and exercise your rights as a telecom consumer.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
Submit a Complaint
Report telecom, internet, or postal service issues quickly.
What You’ll Need
- Your ID or account number
- Description of the issue
- Operator name
- Date of incident
Consumer Rights
Know and exercise your rights as a telecom consumer.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
Consumer Rights
Know and exercise your rights as a telecom consumer.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
Consumer Rights
Know and exercise your rights as a telecom consumer.
What You’ll Need
- No documents required
- Browse rights by category
- Download rights charter
- Free of charge
AI-Powered Guidance
Not sure where to start?
Answer a few questions and we will guide you to the right service
Consumer Protection
Know your rights
As a consumer in Botswana, you have legally protected rights. Understand them — and take action if they are violated.
Telecom Consumer Rights
- Receive clear, itemised billing for all services charged to you.
- Obtain a written contract before any service begins.
- Terminate a service after the minimum period with 30 days written notice.
- Receive a response to your complaint within 5 working days.
Been affected by a violation?
Internet & Data Rights
- Access internet services without unlawful discrimination.
- Receive transparent information about data usage and speeds.
- Be protected from unauthorized data collection.
Been affected by a violation?
Spectrum & Interference Rights
- Be free from harmful electromagnetic interference.
- Report and have spectrum interference investigated promptly.
Been affected by a violation?
News & Updates
Latest from BOCRA
News, regulations, notices, and press releases.
Lesotho Health Minister Leads Delegation on Benchmarking Visit to BoMRA
The Botswana Medicines Regulatory Authority (BoMRA) is privileged to host a high-level...
Read Full ArticleBOMRA Medical Devices including IVDs Regulatory Update.
BOMRA Medical Device Regulatory Strategy (2022–2030) Advancing Botswana from WHO GMRF “Basic...
Read Full ArticleSubmission Of Veterinary Medicines Dossiers For The Reliance Based Expedited Registration
In line with the notice published on 13 April 2026, the Botswana...
Read Full Article