Botswana Communications Regulatory Authority
Regulating Communications for a Connected Botswana
Your gateway to telecommunications, broadcasting, postal and internet regulation — transparent, accessible, and citizen-centred.
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Regulation
Regulatory Areas
BOCRA regulates key communications sectors in Botswana.
Services
Regulatory Services
BOCRA regulates key communications sectors in Botswana.
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Consumer Protection
Know your rights
As a consumer in Botswana, you have legally protected rights. Understand them — and take action if they are violated.
Telecom Consumer Rights
- Receive clear, itemised billing for all services charged to you.
- Obtain a written contract before any service begins.
- Terminate a service after the minimum period with 30 days written notice.
- Receive a response to your complaint within 5 working days.
Been affected by a violation?
Internet & Data Rights
- Access internet services without unlawful discrimination.
- Receive transparent information about data usage and speeds.
- Be protected from unauthorized data collection.
Been affected by a violation?
Spectrum & Interference Rights
- Be free from harmful electromagnetic interference.
- Report and have spectrum interference investigated promptly.
Been affected by a violation?
News & Updates
Latest from BOCRA
News, regulations, notices, and press releases.
Health Emergency Preparedness, Response and Resilience Project (HEPRR)
REPUBLIC OF BOTSWANA Health Emergency Preparedness, Response and Resilience Project (HEPRR)Health, Nutrition...
Read Full ArticleBoMRA joins the global healthcare community in commemorating World Patient Safety Day 2026 under the theme: “Safe care for noncommunicable diseases” Slogan: “Safe care for life!”
This year’s campaign highlights the importance of safe, quality and continuous care...
Read Full ArticleCall For Submission Of Dossiers For Expedited Registration Of Veterinary Medicinal Products (VMPs)
The Botswana Medicines Regulatory Authority (BoMRA) invites interested principals, manufacturers and Marketing...
Read Full Article