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Quality Management

Our history and mandate.

Overview

Our Quality Policy is to establish the Authority’s commitment to quality and continuous improvement. It serves as a guiding principle for all employees and stakeholders, ensuring that they fully understand the Authority’s mandate in relation to quality.

 Policy objectives

  • Sets clear expectations for quality in all aspects of the Authority ​
  • Provide a framework for making decisions that align with the Authority’s quality goals.​
  • Ensure our services products and services meet or exceed customer expectations.​
  • Promote Continuous Improvement: Align with relevant standards and regulations, ISO 9001:2015.​

Quality statement

Botswana Medicines Regulatory Authority
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