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Quality Management
Our history and mandate.
Overview
Our Quality Policy is to establish the Authority’s commitment to quality and continuous improvement. It serves as a guiding principle for all employees and stakeholders, ensuring that they fully understand the Authority’s mandate in relation to quality.
 Policy objectives
- Sets clear expectations for quality in all aspects of the Authority ​
- Provide a framework for making decisions that align with the Authority’s quality goals.​
- Ensure our services products and services meet or exceed customer expectations.​
- Promote Continuous Improvement: Align with relevant standards and regulations, ISO 9001:2015.​