Regulation of Medical Devices
We strengthen Inspection and Licensing of pharmaceutical premises and Import/Export Controls
Report Medical Device Adverse Events
Promoting access to Safe Medicines
We regulate medicines, medical devices and cosmetics, to promote human and animal health.
Report Adverse Drug Reactions
Promoting Law Enforcement
We enrich other law enforcement sectors by providing relevant technical support, information, and evidence.
Customer Complaints Form
Promoting access to Safe Medicines
We regulate medicines, medical devices and cosmetics, to promote human and animal health.
Report Adverse Drug Reactions
Promoting access to Safe Medicines
We regulate medicines, medical devices and cosmetics, to promote human and animal health.
Report Adverse Drug Reactions
Botswana Communications Regulatory Authority

Regulating Communications for a Connected Botswana

Your gateway to telecommunications, broadcasting, postal and internet regulation — transparent, accessible, and citizen-centred.

  • Licensing Portal

  • Equipment Approval

  • Domain Registry

  • Public Consultations

Botswana Communications Regulatory Authority

Regulating Communications for a Connected Botswana

Your gateway to telecommunications, broadcasting, postal and internet regulation — transparent, accessible, and citizen-centred.

  • Licensing Portal

  • Equipment Approval

  • Domain Registry

  • Public Consultations

How Can We Help You Today?

How Can We Help You Today?

Quick Links:

Regulation

Regulatory Areas

Comprehensive oversight of medicines, medical devices, and cosmetics to ensure safety, quality, and compliance.

Product Registration & Evaluation

Checking medicines before they are approved for use

Pharmacovigilance & Clinical Trials

Tracking side effects and product safety

Licensing & Enforcement

Ensuring facilities meet required standards.

Imports & Exports Control

Managing movement of medicines in and out of Botswana

Product Registration & Evaluation

Checking medicines before they are approved for use

Pharmacovigilance & Clinical Trials

Tracking side effects and product safety

Licensing & Enforcement

Ensuring facilities meet required standards.

Imports & Exports Control

Managing movement of medicines in and out of Botswana

Enforcement

Checking medicines before they are approved for use

Licensing & Enforcement

Checking medicines before they are approved for use

Laboratory Services

Checking medicines before they are approved for use

Imports & Exports

Checking medicines before they are approved for use

Pharmacovigilance

Checking medicines before they are approved for use

Clinical Trials

Checking medicines before they are approved for use

Postmarketing Surveillance

Checking medicines before they are approved for use

Veterinary Medicines

Ensures the safety of medicines used in animals

Medical Devices

Regulates medical devices to ensure safety and effectiveness

Services

What We Can Help You With

Services designed to protect public health

Submit a Complaint

Report telecom, internet, or postal service issues quickly.

What You’ll Need
  • Your ID or account number
  • Description of the issue
  • Operator name
  • Date of incident

Consumer Rights

Know and exercise your rights as a telecom consumer.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge

Fraud Alerts

Stay informed on telecom and internet scams and threats.

What You’ll Need
  • No documents required
  • Browse alerts by category
  • Report suspicious activity
  • Free of charge

Service Performance

Monitor the quality of telecom, internet & postal services.

What You’ll Need
  • No documents required
  • Select your operator/service
  • View live performance metrics
  • Free of charge

Apply for Licence

Register your telecom, broadcasting, or postal business 

What You’ll Need
  • Registration documents
  • Type of licence required
  • Operator details
  • Application fee

Business Rights

Know and exercise your rights as a service provider.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge

Type Approval

Certify communication devices for sale and use in Botswana.

What You’ll Need
  • Device model & manufacturer
  • Test reports (ITU/CE/FCC)
  • Sample unit for testing
  • 6–10 weeks processing

Domain Registration

Register and manage .bw domain names for your organisation.

What You’ll Need
  • Preferred domain name
  • Organisation documents
  • Contact details
  • Annual renewal fee

Apply for Licence

Register your telecom, broadcasting, or postal business 

What You’ll Need
  • Registration documents
  • Type of licence required
  • Operator details
  • Application fee

Compliance Filing

Submit annual compliance reports and declarations.

What You’ll Need
  • License number
  • Compliance report
  • Signed declaration
  • 10 working days

Spectrum Assignment

Apply for frequency spectrum allocation for your operations.

What You’ll Need
  • Frequency band requested
  • Technical specifications
  • Intended coverage area
  • Spectrum fee payment

Type Approval

Certify communication devices for sale and use in Botswana.

What You’ll Need
  • Device model & manufacturer
  • Test reports (ITU/CE/FCC)
  • Sample unit for testing
  • 6–10 weeks processing

Domain Registration

Register and manage .bw domain names for your organisation.

What You’ll Need
  • Preferred domain name
  • Organisation documents
  • Contact details
  • Annual renewal fee

License Verification

Check the validity and status of your licences or permits with BOCRA.

What You’ll Need
  • Licence ID
  • Type of licence required
  • Operator details
  • Registration year

Business Rights

Know and exercise your rights as a service provider.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge

Annual Fees

Submit payment confirmations of annual regulatory fees.

What You’ll Need
  • Registration details
  • Licence type
  • Payment reference
  • Reporting period

Domain Registration

Register and manage .bw domain names for your organisation.

What You’ll Need
  • Preferred domain name
  • Organisation documents
  • Contact details
  • Annual renewal fee

License Verification

Check the validity and status of your licences or permits with BOCRA.

What You’ll Need
  • Licence ID
  • Type of licence required
  • Operator details
  • Registration year

Business Rights

Know and exercise your rights as a service provider.

What You’ll Need
  • No documents required
  • Browse rights by category
  • Download rights charter
  • Free of charge

Annual Fees

Submit payment confirmations of annual regulatory fees.

What You’ll Need
  • Registration details
  • Licence type
  • Payment reference
  • Reporting period

Submit a Complaint

Report issues with medicines, medical devices or cosmetic. 

What You’ll Need
  • Name of complaint
  • Description of the issue
  • Your contact details
  • Mode of complaint

Distributor Registration

Apply to register as an authorised distributor of medical products.

What You’ll Need
  • Name of the company
  • Destination Zone
  • Your contact details
  • Products traded (list)

Cosmetics Stakeholder Form

Register as a cosmetics stakeholder for database & regulatory purposes.

What You’ll Need
  • Name of complaint
  • Description of the issue
  • Your contact details
  • Mode of complaint

Safety Alerts

Stay informed about unsafe, recalled, or non-compliant medical products.

What You’ll Need
  • Review official safety notices
  • Follow recall or safety instructions
  • Report affected products
  • Download safety alert documents
Transparency

Your Request, Step by Step

We are committed to transparency. Every submission follows a clear, accountable process.

Submit

Review

Assign

Investigate

Resolve

Notify

Most requests are acknowledged within 2 working days and resolved within 14 working days.

Commitment

Service Commitment

BOMRA is committed to continuously identifying opportunities for improvement, implementing necessary changes, and adapting to the evolving needs and expectations of our stakeholders. Our goal is to achieve the highest standards of excellence and ensure that we always deliver exceptional service.

Example Status Result

Under Review

Your submission is being reviewed by our team.

Assigned to Licensing Team

A specialist has been assigned to your case.

Next Step: Document Verification

Your documents are being verified. Estimated 3 working days.

Events

BoMRA Upcoming Events

Join us at our upcoming events and engagements.

Under Review

Your submission is being reviewed by our team.

Assigned to Licensing Team

A specialist has been assigned to your case.

Next Step: Document Verification

Your documents are being verified. Estimated 3 working days.

Objectives

Strategic Objectives

As a trusted Authority for excellence in medical products and cosmetics regulation we;

Operationalize a Fully Functional Regulatory System
Been affected by a violation?
Been affected by a violation?
Been affected by a violation?
Events

Upcoming Events

Events, workshops, and upcoming activities.

Stakeholder Workshop
June 14, 2026

BoMRA Awareness Mall Activation

Mahalapye Watershed Mall
Stakeholder Workshop
Stakeholder Workshop

Awareness Video

Promoting safe practices for a healthier community.

Building a healthier tomorrow together.

Collaborating for safer medicines and stronger communities.

Events

Upcoming Events

News, regulations, notices, and press releases.

No Upcoming Events

There are currently no upcoming events. Please check back later for updates.

Awareness Video

Promoting safe practices for a healthier community.

Building a healthier tomorrow together.

Collaborating for safer medicines and stronger communities.

Events

Upcoming Events

News, regulations, notices, and press releases.

Awareness Video

Promoting safe practices for a healthier community.

Building a healthier tomorrow together.

Collaborating for safer medicines and stronger communities.

BOCRA In Action

Delivering Results for Botswana

News, regulations, notices, and press releases.

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Complaints Resolved This Week
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Applications Processed
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Avg. Response Time
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Active Licences
Downloads

Recent Documents

Find most recent documents and most downloaded below

📄

ESCP

PDF1 MB5 downloadsUpdated: 2026-06-12
📄

Appendix - Customer Complaints Process - QM-A03 - Iss1.0

PDF76 KB0 downloadsUpdated: 2026-06-09
📄

BOMRA Annual Report 2022

PDF10 MB0 downloadsUpdated: 2026-05-26
📄

BOMRA Annual Report 2021

PDF8 MB0 downloadsUpdated: 2026-05-26
📄

BoMRA Annual Report 2020

PDF3 MB0 downloadsUpdated: 2026-05-26
📄

Medicines and Related Substances Act 2025 (2)

PDF6 MB17 downloadsUpdated: 2026-05-21
📄

Guidance and Overview

DOCX44 KB7 downloadsUpdated: 2026-05-21
📄

MRS General_Regulations_2026

PDF1 MB7 downloadsUpdated: 2026-05-21
📄

MRS_Fees_Levies_Penalties_Regulations_2026

PDF395 KB7 downloadsUpdated: 2026-05-21
📄

Cosmetics_Regulations_2026_Final

PDF284 KB6 downloadsUpdated: 2026-05-21
News & Updates

Latest from BoMRA

News, regulations, notices, and press releases.

Lesotho Health Minister Leads Delegation on Benchmarking Visit to BoMRA

The Botswana Medicines Regulatory Authority (BoMRA) is privileged to host a high-level...

Read Full Article

BOMRA Medical Devices including IVDs Regulatory Update.

BOMRA Medical Device Regulatory Strategy (2022–2030) Advancing Botswana from WHO GMRF “Basic...

Read Full Article

Submission Of Veterinary Medicines Dossiers For The Reliance Based Expedited Registration

In line with the notice published on 13 April 2026, the Botswana...

Read Full Article
Botswana Medicines Regulatory Authority
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